Repeat Prescriptions

We offer a number of readily accessible ways for patients on repeat medication to order a prescription. 
This can be done via Apps, Online, In person or Email.

Please note we are unable to accept requests for medication by telephone, allow 48  working hours for prescriptions to be processed and remember to take weekends and bank holidays into account.

Please inform us if you would like to nominate a pharmacy.


We encourage patients to request repeat prescriptions via the apps. This is more convenient for you so you can request from the comfort of your home.

Please see details below on the different apps available for repeat prescriptions.

Medication Query

If you have a Medication query then please contact us via email or please contact the surgery directly.
We may pass your query to our Clinical Pharmacist who will contact you.  They are highly qualified experts in medicines and can help people in a range of ways. This includes carrying out structured medication reviews for patients with ongoing health problems and improving patient safety, outcomes and value through a person-centred approach.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, clinical pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and you will recieve notification.

Please ensure that you book an appropriate appointment in advance to avoid unnecessary delays to further prescription requests.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Over The Counter Medication

Some medications are no longer available on prescription; you will be advised to purchase these from your local pharmacy or supermarket.

Your GP, nurse or pharmacist will not generally give you a prescription for certain medicines that are available to buy in a pharmacy or supermarket, even if you qualify for free prescriptions. This applies to treatments for these conditions:

Acute sore throat

Minor burns and scalds


Mild cystitis

Coughs, colds and nasal congestion

Mild dry skin Cradle cap

Mild irritant dermatitis

Dandruff Mild to moderate

hay fever

Diarrhoea (adults)

Dry eyes / sore tired eyes

Mouth ulcers


Nappy rash

Excessive sweating

Infant colic


Infrequent cold sores of the lip

Sun protection

Infrequent constipation

Teething / mild toothache

Infrequent migraine


Insect bites and stings

Travel sickness

Mild acne

Warts and verrucae


Oral thrush

Head lice

Prevention of tooth decay

Indigestion and heartburn


Athletes foot

Minor pain, discomfort and fever (e.g. aches and sprains, headache, period pain, back pain)

For further information, click here to go to the NHS Website.